Customer Testimonials & Reviews - Tony Ward Furniture
free uk delivery on everything over 40 years experience we use quality scandinavian redwood


At Tony Ward, we pride ourselves on our fantastic customer service. If you have any comments or feedback, please complete the form below.

Alternatively, you can send an email to a member of our friendly staff using the contact us page.

16th May 2024
Beautiful high quality Chairs, highly delighted with the way we have been treated throughout and can't praise you all enough for your courtesy and prompt delivery.
8th March 2024
Just to say how delighted I am with the rustic arch.
It has far exceeded my expectations and have recommended your company to other family members.
Thank you Claire, the delivery driver for his assistance and everyone at Tony Ward Garden Furniture. a super service.

19th October 2023
The bridge was delivered and assembled no problem.
We are most impressed with everything to do with the product and it's delivery.
It is a beautifully made piece of kit, and easily put into place.
The delivery man was very helpful so all in all you have two very satisfied customers.

16th July 2023
Ordered a Classica bridge to stand over our garden pond. Absolutely outstanding workmanship at a very fair price.
It was delivered through the house into the back garden. Would highly recommend this business.
Thank You

Stew Williams, Rowley Regis Near Birmingham
13th July 2023
I first purchased the rustic bridge and was so impressed with the quality and appearance went on to purchase the garden arch.
The structures are well made and very attractive and the staff are extremely pleasant and helpful. I can thoroughly recommend this company.

John Marshhall, Bedlington Northumberland
29th June 2023

I wanted to say how delighted I am with your most wonderful table & chair-which feels like I'm sitting in a royal throne :-)

The table is of stella build a 40 stone person could dance on it safely and a patio parasol in the centre hole would be fine in a wind.

Your delivery driver was a wonderful gent who went the extra mile to bring the heaviness into my garden- SINGLE HANDED bravo!

5 Stars *****
A Happy Customer

Nigel, Stourbridge
4th June 2023
We ordered a bespoke 15.5' Victoria bridge. We bought it to replace a 23 year old self built bridge which was well past it's sell by date. The new one looks absolutely fantastic in our garden we are delighted with it.
The ordering and delivery process was great with no issues at all. I would 100% recommend Tony Ward without hesitation.

Jeff Craddock, Kenilworth
19th May 2023
Ordered 7' Regatta bridge which arrived today. looks absolutely Fab & is made to a very high quality. The communication was excellent throughout & the delivery driver was very helpful & carried around to my back garden for me. Many thanks to you all, would not hesitate to recommend.
Rachel, Norfolk
14th May 2023
Ordered a 10' Regal Bridge and am really happy with it. Solid construction and well finished, delivery and communication were excellent. Highly recommended.
Katya, South East London
13th May 2023
Excellent customer service from start to finish, emailed questions answered within a few hours.
Delivery promptly, I wasn't home when my bridge arrived, but instead of just leaving it on my driveway, delivery man carried around my house and left it adjacent to my pond. Quality of bridge is excellent. Thoroughly recommend this company.

Richard, Bristol
8th May 2023
Very friendly and helpful. Excellent service and product and the best bridge we've seen - We bought one and are delighted. Can't recommend too highly
Richard Robinson, Cleethorpes
28th April 2023
Just wanted to say how delighted we are with our arch pond bridge which is well made and was delivered very quickly.
I found the whole experience of dealing with you very easy and your customer service was first class. It was a pleasure to be given such timely and friendly service and a quality product that was competitively priced. Thank you

Carole Taylor Brown, Devon
25th April 2023
We ordered a bespoke 16' long bridge to go over the stream in our garden. Wow that's all I can say. Now that its's installed it just looks like it's been there forever. Can't recommend Tony Ward highly enough. Thank you so much. It's just made our garden!!
Wendy Grindlay, Northumberlnd
30th March 2023
Just received a 5 foot europa bridge which was a lot earlier than I originally expected.
The delivery man was very polite and helped me offload the item in my rear garden. The bridge has now been sited and looks amazing. Excellent quality and certainly value for money. Highly recommend and would certainly use again should the occasion arise.

Geoff, East Sussex
17th March 2023
Thank you so much for my 3 seater rustic table garden seat. I love the arms where I can put my G&T!I will certainly recommend your company.
Rogerson, Carnforth
26th February 2023
I purchased your storage garden bench which has been swiftly delivered. It's a lovely, well made piece, thank you so much.
It has been a pleasure dealing with your company and I have already recommended you to a friend!

Carol, South London
22nd September 2022
Due to a health condition I coundn't make it myself and tried Tony Ward.
Oh my goodness I'm so happy I did absolutely fantastic, very very happy, the delivery guy was so helpful and so polite.
I would highly recommend this company, even when I called for more information the lady on the other end of the phone was so polite and helpful.
Thank You Thank You Thank YOU.

MIKE, Edgware
21st September 2022
My Son ans Daughter-in-law are thrilled with their birthday presents. The Torrington Delux Garden Armchairs are stylish comfortable and well made.
Fantastic customer service, such a pleasure I can thoroughly recommend. Thank you so much.

Carole Carter, West Sussex
5th August 2022
Absolutely love my Rustic two seater garden bench..stunning..beautifully made..extremely fairly priced and superb delivery,care and sales service.. thank you ,thank you, thank you..
Sarah St. John, Somerset
20th July 2022
Just wanted to say how pleased I am with my Rusic Seat delivered today.
Well made and just perfect for my cottage garden, once again thank you for excellent service.

18th July 2022
Just a short note to thank you and your team for the great customer service and well finished Victoria Bridge.
Nice to deal with a company that meets it's promised deadlines with quality product as advertised.

15th July 2022
Thanks for the Rambler Low Rail Garden Bridge which was delivered on Tuesday 12th July 2022.
It's exactly as described and absolutely Perfect for our needs.
The whole buying process went smoothly and the office staff and delivery driver were so lovely and helpful.
We are really pleased with our purchase, so thank you to all concerned.

20th June 2022
We have Tony Ward Bridges in both our nursery schools. They are beautifully made and excellent quality.
The children absolutely love them and use them for all sorts of role play.
They are one of the best pieces of play equipment and add a touch of elegance to the nursery gardens. They were excellent value when compared with other nursery equipment suppliers. Thank you so much,

Lucia Federici, Mount Carmel Kindergarten St Albans
19th June 2022
Just took delivery of our europa 6 foot bridge. it is fabulous. I emailed Claire on a couple of occasions to ask questions nothing was too much trouble. always answered me really quickly.
From ordering to delivery was a breeze. I would recommend them wholeheartedly, I did alot of research before I decided, and I couldn't be more happier. We stained ours black, eventhough it looked beautiful natural, it didn't go with my garden scheme.
Thank you so much.

Tina, Hereford
12th June 2022

It is absolutely super and my son put it in in an afternoon.
I can recommend Tony Ward Furniture it is great quality at a competitive price, beautifully wrapped and thoughtfully delivered. Many Thanks indeed.

Marion, Essex
6th June 2022
I am very happy with my rustic garden seat which is well made and good quality. I origionally ordered the wrong size but was able to exchange with no fuss whatsoever. Great communication throughout and excellent customer service. Definitely Recommend.
Janet , Essex
24th May 2022
Thanks for the efficient and timely delivery of the round garden bench- it is great.
10th May 2022
I was contacted by a regular customer to install their 6m Rustic Low Rail Bridge, which I believe arrived earlier than expected with fantastic communication throughout the ordering and delivery process.
In over 20 years I have genuinley never gone out of my way to contact a supplier to commend them on quality of their product after installation. The installation couldn't have been made any simpler, with full instructions, the build quality of the products and the fixings supplied created significant savings on labour costs to the customer. I have already recommended Tony Ward's to another customer for a bespoke tree seat. Keep up the good work and please pass on this feedback to your bridge building team.

Andy , Henley In Arden
28th April 2022
Good Evening,

Just wanted to say a big thank you for my beautiful bridge which was delivered by a gentleman yesterday afternoon who was very helpful. So pleased with my item from you and it looks so lovely over my pond and a really nice feature for my garden.

28th April 2022
I have recieved my order of a 6' Abbey table and would like to thank you for your excellent service and quality product. I am very impressed. Thank you to your whole team.
14th April 2022
Thank you so much for my 12 foot Europa bridge, it looks amazing, the quality is amazing.
Thank You

18th March 2022

And thank you for my excellent garden table! I have only just been able to assemble it, with the help of friends, and am very pleased to have such a sturdy, well made piece of furniture.
Best Wishes

21st September 2021
The bridge arrived in good time last week, a very helpful delivery man carried it round the back of the house and it was well packed and undamaged. The bridge itself is absolutely lovely! It's extremely well made and looks great in our garden. It was straightforward to assemble and overall we are very happy with the purchase.

Many Thanks indeed and well done to everyone involved.

Best Wishes

10th September 2021
Bridge delivered in two sections easy to put together and looks extreamly good sited over water in a recently developed area in our large garden.
Thanks Adam

Allan, Berkshire
7th July 2021
Thank you for the delivery of my 3 seater table bench first thing this morning. Beautifully designed and constructed it now has pride of place in our back garden I am very pleased with it.

Thanks Again

26th June 2021
What a great product, it came well packaged with easy instructions.
Gives our garden a wonderful look adjacent to our pond and bod garden.

M Hughes-Jones
23rd June 2021
Just taken delivery of our garden chairs, love them, such good quality for the price. Would absolutely reccommend this firm for your furniture and they are local. Win win.
Sue Mansell
12th June 2021
Heavy round table arrived safely and very well packaged earlier this week (actually a day before it was due. Had to wait until my son-in-law could help me to assemble it, which was very straightforward. It looks great. Thanks for the friendly emails and excellent work.

3rd May 2021
My heavy round table is just what I wanted. It arrived all the way here in perfect condition. The service and personal touch is really nice these days. Very friendly. Thank you. Would certainly recommend
Susan , Isle Of Islay
30th April 2021
Our Hainton Garden Table was safely delivered this morning. It was really well packaged and looks great. We look forward to using it.
Many Thanks

30th April 2021
Excellent service and quality.
Ordered 3 Seater Bench, Coffee Table and Heavy Garden Table. All delivered within quoted delivery times.
We are so pleased and they look so good in the garden. We would certainly recommend Tony Ward Garden Furniture and thank Claire for such lovely return emails.

19th April 2021
Japanese Style Bridge was delivered in two sections, I could not wait to assemble it and place it in the mix of features. The bridge is now the centre piece.
Thanks for your outstanding service, always a friendly reply from staff at TW furniture.

8th April 2021
Hainton garden bench arrived yesterday. Perfect. I am so pleased with it and would like to thank you for the exemplary customer service.
8th April 2021
Hainton Bench Seat arrived yesterday, Perfect. I am so pleased with it and would like to thank you for the exemplary customer service.
15th March 2021
I ordered a Torrington garden conversation seat. We are delighted with it. Well made, looks good, very comfortable and efficient delivery. Would use you again for other items. Thanks
Mrs Tate
18th February 2021
Our bridge was delivered yesterday. Haven't got it up yet but wanted to say how pleased we are with it.
It looks really good and has exceeded our expectations.

Many Thanks

8th February 2021
Rambler High Rail Garden Bridge. Fantastic experience all through the process from ordering to delivery.
Kept informed of progress, bridge arrived securely packaged and so easy to install, it was assembled in a couple of hours but is exceptionally robust. My Mother now has a safe route to the bottom of the garden. Thank you very much Tony Ward Furniture

29th December 2020
Would like to say how delighted we are with our bridge. It arrived on time, in great condition and was much better quality than we had expected.
It looks fab in our garden.
In a year of great hassle and disappointment, this bridge has been a wonderful little piece of positive cheer!
Thank you and Happy New Year To You all

5th October 2020
Our Europa 11ft bridge is fantastic looks better in real life than the picture. Easy to assemble and we are both over 60 years old. Customer service 2nd to none. Worth every penny.
A big Thank You

Wood, west Yorkshire
1st October 2020
Excellent service and product,
Our new bridge was delivered well packaged (so no damage by couriers) and on unwrapping exactly as described, really well built, sturdy and properly treated (not just a quick dip). Having just laid it into place I cannot thank you enough as it looks as good as it fits.

Many thanks Paul and Denise Betts

Paul Betts, Hampshire
1st October 2020

My bridge arived today, even sooner than you had thought, and I am so pleased with it!
Thank you so much for making it. It is beautiful, the delivery men were really helpful too, so it is already in postition.
Thank goodness, as the last bridge was rotting and I was sure to plunge in the water anytime soon

Many thanks

Kind Regards


29th September 2020
Just to thank you for our bridge, which arrived last week and was put together (with help of son and grandson) at the weekend. It looks very sturdy and rustic and adds new dimension to our tiny pond and garden.
Many Thanks John & Helen

28th September 2020
Received bridhe on time carefully packaged and delivered. Exactly as portrayed and described on the web-site. Easy to assemble in minimum time. Would definitley recommend to others, absolute winner, Thank you!
10th September 2020
Hello Claire,

Just to sa a MASSIVE thank you from all of us for the two fabulous bridges, parents are so thrilled with them.

We REALLY appreciate the speed at which you supplied these to us and we will most certainly be recommending you to anyone we know that need a bridge!

Very Best Wishes


15th August 2020
The 7ft Europa Low Rail bridge arrived on time and in good condition.
It is now in place and looks as though it has always been there! Robust construction, good design, easy to construct. Thank you

8th August 2020
Your Europa high bridge is in place and looks magnificent.
It was so easy to assemble, as almost all the work was already done by you.
I am thankful that you were prepared to make the bridge slightly narrower, which saves the plants on both sides of the bridge.

31st July 2020
We are so pleased with this wonderful birdtable and would like to thank you and the delightful lady who has been so helpful to us. We must congratulate your company who are exemplary in your customer service- thank you so much again Gary & Janet
Gary & Janet
30th July 2020
Dear Adam and team,

This morning we had our garden bridges delivered by a very friendly and helpful chap.

We are absolutely delighted with them, the quality and sturdiness was much better than we had expected, I'll also add the customer service was great aswell.

It's nice to be able to support a family business, especially during this current pandemic.

Kind Regards


29th July 2020

I just wanted to thank you for the bird table we recieved on Monday. We put it together yesterday it is absolutely lovely and so well made.

I hope you manage to resolve your wood supply issues soon.

Best Wishes


23rd July 2020
Really pleased with my new Monet Bridge. I was expecting to have to wait until the weekend to get one of our son's round to help me put it together and get it in situ.
With a little help from a neighbour, and excellent instructions and craftmanship, the bridge easily went together and is now in situ. It helps that there has not been any substantial rain here for ages so the stream bed is dry!!
Thank you Tony Ward Ltd for a really good quality garden bridge and exellent service. Will recommend you to friends and family.

Maggie Linnell, Emsworth
17th July 2020
Well worth the wait due to the covid situation.
Very professional service, thanks to Claire and all at Tony Ward Ltd delighted with my table and chairs.
Will be back soon.

Keep Safe!
Lee McComiskie

Lee McComiskie, Scotland
15th July 2020

Thankyou for my bridge, regatta 12ft it arrived early afternoon and was very easy to put the slats in.

It is waiting to go across my pond tomorrow as the bricks were only concreted in today.

It will look good and will also provide a bit of shade for the pond.

Thank you


Delia Holland-Jones
14th July 2020
Very friendly and helpful communication during the Corona Virus and all the problems that Tony Ward Furniture must have encountered with their supply chains.
Ordered a rustic bench and garden table which arrived well packed and of excellent quality.
Both have enhanced the new space we have created in the garden.

Peter Say, Milford On Sea
12th July 2020
I'd just like to say a big thank you to you and your team, for pulling out all the stops to get the 7ft picnic bench to me this week - under such difficult circumstances.
I am absolutely thrilled with it.
I can only hope it will bring as many years of joy and laughter, enjoying the company of close family and friends assembled around it, as there has been with the picnic bench that you supplied to me over two decades ago.

Please pass on my regards to all involved in the endeavour.

Good luck and stay safe.

Kind Regards

Tim Spavin

T J Spavin
7th July 2020
I would just like to say how impressed and delighted I am with the table that was delivered yesterday.

Great Quality workmanship which I'm sure will last many years. It far exceeds what is available in retail stores for quality, design and price.

I know where to come for anything else I may need.

Kind Regards

Mr George

Mr George
6th July 2020

Just wanted to sne dmy many thanks on great workmanship and service. Really pleased with my bridge.

Fits Perfectly

Ryan O'Boyle
4th July 2020
We ordered a footbridge to go over the Hemingby Beck and it was delivered today. Highly delighted with the quality of the product and the customer service that we have received from both Adam & Claire. Cannot recommend this supplier highly enough they deserve every support with their business. Thank you
Hemingby Parish Council, Hemingby
4th July 2020
Dear Secretary,

Just to express my delight with the 9ft Monet Bridge arrived safely packed.

Clear concise instructions for construction, excellent tolerances as it fitted perfectly the first time. Completing the slatted deck was no problem but leaving the customer to do so was a good idea as I at 83 years old, was able with my gardener to lift the bridge into position with the handrails on, with slats aswell I doubt that I could have lifted it.

I have no hesitation in recommending your company products.

Yours Sincerely


John Clemence
18th June 2020
We recieved our regatta curved bridge yesterday, We're absolutely thrilled with it. It has put the finishing touch to our wildlife pond.It has exceeded our expectations, however after reading your reviews prior to purchasing I should have known it would be quality, it's strong sturdy and is excellently made.
After seeing a couple of bridges in garden centres I'm happy I chose your company now, none compared to your worknmanship, I will definately recommend your company to family and friends.
Thank you again.
Alison & Clive

10th June 2020
Hi Claire,
Thank you so much for our bridge, We are really pleased with it. It looks fantastic and was a perfect fit.

10th June 2020
Just wanted to say how happy we are with the bridge that's just been delivered. It looks fantasic and exceeded our expectations.
Thanks Marilyn

28th May 2020
We Recieved our garden storage seat today. We are very happy indeed with it's look and solid feel.
It fits perfectly in the spot we picked it for.

Thanks Stephen

23rd May 2020

I just wanted to say a huge thank you for the safe delivery of our bridge! We are absolutely delighted with it and it has exceeded our expectations.

I will certainly endorse your company as the service, commumnication and quality of your product is first class!

Once Again, Thank you, Stay safe and all the best!

20th May 2020
Hello Claire,
Many Thanks and just a quick note to confirm safe delivery of the rustic bridge last friday.
I have now assembled it and it is in it's place-perfect fit. I am absolutely delighted with the quality of the bridge-top class product.
The service from Tony Ward Furniture has been great, and I wish you, Adam and your family all the best for a safe and prosperous future during these difficult times.

Many Thanks Again

20th May 2020
Great customer service and turnaround during these difficult times. Absolutely delighted with the lovely quality and build of our Rustic High Rail bridge- would definitely recommend Tony Ward Garden Furniture
Iver Heath, Bucks
15th May 2020
I just wanted to say thank-you! My husband and I are over the moon with the bridge,top quality, much more than we imagined! Superb! Just creating a pond area & this will enhance it so much! Thankyou Stay Safe.
4th May 2020
We are now proud owners of a bird table and a 4 foot heavy table. Both are beautiful and well made.
Many thanks

2nd May 2020
Just received the bespoke garden seat- craftmanship and service excellent.
Thank you

1st May 2020
The bridge arrived at 18.10, thank you very much, it fits the position spot on and looks epic. Made my day.

1st May 2020
Brilliant quality and delivery, certainly recommend this company for their garden furniture,
Thanks Adam & Staff

Alan Parker, Nottingham
1st May 2020
Hi Adam,
Received the bridge today and just wanted to say thank you.
Fit perfectly and very well made. The kids love using this to get to their trampoline.

Lee Mills
1st May 2020
Just a quick thank you for the garden table that came this moring, Very happy with the quality of the wood was easy to assemble and looks great.

1st May 2020
The bridge arrived this morning and we are more than happy with it. My thanks to both you and Adam for the excellent workmanship and also for the very good service.

Pete Hall
28th April 2020
Hi, just to say I received the garden bridge and in quick time. I just wanted to let you know that both myself and our customer were very happy with it and the quality is fantastic. Will definatly use again and will recommend you without hesitation.
Thanks Again Bob

6th February 2020
Fast, efficient service. Pleasent friendly staff left delivery message and answered my query. Natural to be concerned about the quality when ordering on line but we are so pleased with our Abbey Garden Chair... over the moon did not realise just how well made and beautiful it would be. Thank you
Janet , Hampshire
11th December 2019
Thank you very much for the lovely bird table which arrived safely. An excellent service and very pleased with the quality.

23rd October 2019

I recieved my bridge a while ago now and have meaning to contact you to tell youhow pleased we are with it.It wasn't the cheapest but is of really good quality. One satisfied customer.

Thank you

12th August 2019
Great Communication, great product. We are really impressed by the quality. Thank you
Ty Sanderson, Wiltshire
15th July 2019
Outstanding service and great product. Thank you Adam and Claire for ensuring the bridge arrived ahead of schedule, saving my daughters birthday plans.
Best Regards


Michael Longshaw
12th July 2019
Thank you to all your team, bridge arrived and is now over our stream, we are both delighted with it, so pleased we found your website thanks again.
16th May 2019
Good Morning,

I would like to thank you very much for the excellent swing bench that you provided me with for my wifes 60th birthday. The bench is of excellent quality and build and my wife absolutely loved it, as does everyone else who has a swing on it, especially with the fine weather that we have had of late.
Thanks Again
and best regards

22nd February 2019
Good Morning,

Just a note to say thanks for the efficient way in which you completed out order, arrived as informed and product in excellent order.

Many Thanks

Mr & Mrs williams
13th February 2019
Just wanted to say thank you for all your help, express delivery and quality product.
Kind Regards

13th November 2018
Thank you for my bespoke Japanese bridge, the quality is outstanding and I am really thrilled with it. Thanks to the friendly staff and everybody involved making it for me.
Joyce Pickford, Stockport
19th September 2018
Thank you for getting the conversation chairs to us so quickly. They match the bridge perfectly and once again we are so happy with the quality.
Karen Briggs, Essex
14th September 2018
WOW,My Victoria bridge looks great over my pond. So pleased with both the look and the build quality, and the service was excellent too. Thank you.
22nd August 2018
Excellent quality bridge very happy thanks for your help
Hunter, Newcastle
14th August 2018
Thank you for your previous contact and I wanted to let you know the bridge arrived and looks amazing. Please thank the people involved in making the bridge. It looks really nice and of good quality.

Once again thank you for your messages keeping me updated and the bridge looks lovely.

kind regards


Bruce Lazaro, Surrey
14th August 2018
Received my bridge today and very pleased it looks GREAT across my pond and would like to thank the driver for his help.
Ian Barlow , Chesterfield
5th August 2018
Morning, very pleased with the new bridge, excellent wood and finish,easily assembled

Thank's VERY much

Malcolm Rhodes
28th July 2018
Our monet bridge arrived on Wednesday and it is lovely, even nicer than I thought, delivered in the time you said and on time on the day, very good quality, thank you.
Fran Riley
25th July 2018
Just to say a huge thank you to you and your team for excellent service. Special thanks to Gary for prompt, helpful and courteous delivery at 7am! We are thrilled with the bridge and it has been much admired by The Pantiles Arts Society at the summer garden party!
18th July 2018
Thank you for getting the beautiful birdtable delivered in time for my Mum's birthday. It is absolutely wonderful.
14th July 2018

Just wanted to say how much we love our bridge! Beautifully made - sturdy but attractively designed, great value for money. Everbody loves walking over it, its a real delight.

Thank you

14th July 2018
Hello , Just wanted to say how much we love our bridge! Beautifully made - safe and sturdy but attractiveely designed, great value for money. Everybody loves walking over it, it's a real delight.
Thank you

10th July 2018
Hi Adam, Our bridge is a truely lovely piece of work and has been very much admired by all that have seen it.
The Barclays
6th July 2018
Beautiful Bridge Thank You
6th June 2018
Just a quick line to thank you for the speed and efficiency on delivery of my new benches, I absolutely love them. Your delivery team left everything securely justas requested, closing all gates etc. Thanks once again warm regards Lee Kutt
Lee Kutt
25th May 2018
Dear Claire

The bridge arrived and I have installed it today.

Absolutely delighted! Fantastic design, quality and ease of assembly.

So that you are aware, the "documents enclosed" wallet was empty on delivery so I do not have your
brochure and receipted paperwork. No problem for me whatsoever but thought I should let you know. If I need another bridge or related product I will be in touch.

Best regards


Andrew Jackson, Aldershot
25th May 2018
Hello Tony

Further to our telephone conversation today, as promised I am forwarding the photo of the bridge taken in our garden, it is very beautiful.

We are looking forward to receiving the Rose Arches thankyou for sending the receipt of the payment.

Take care
Doreen Hayhurst

Doreen Hayhurst, Stockport
17th May 2018
Bridge just delivered. Many thanks for the quick delivery and looking forward to seeing it assembled.


Mrs Marques, Hertford
17th March 2018
Just to say we are delighted with our new bridge. We hoped to enclose a photo now that it's been stained but we can hardly venture outside due to the weather at the moment.The bridge is made like garden furniture used to be made in the traditional way which is very unusual these days.

Regards Peter and Beryl Hopkins

Peter and Beryl Hopkins , Dronfield
14th March 2018
Bridge delivered and in situe. Splendid product. many thanks.
David Smith, Grangemouth
12th March 2018
Dear Lyn
Thankyou for the delivery notification. It arrived in good order and is excellent. We are very pleased with its good sturdy construction and already looks great even before I finish landscaping arount it.
Thankyou Lyn and Tony

Geoff Taylor, Burgess Hill
29th January 2018
Large Abbey bird table arrived today totally impressed with it would recommend to family and friends to buy from Tony Ward.
Robert Rose, Doncaster
30th September 2017

I just wanted to email to let you know that my husband has built our bridge this afternoon and we are thrilled with it. It is great quality and we love it.

Thank you

Harriet Dradge, Glasgow
18th July 2017
Please tell Tony the bridge was delivered and is now in place over the little stream. I am very pleased with the first-class service.
Lawrence Tait, Rochester
14th July 2017

Just to let you know I'm really pleased with my bridge which is now in place. Very easy to assemble by two people, just slats to be fitted. It feels very solid and well made. You were very helpful, friendly and great to deal with.

Peter Ashcroft, Dodford
4th July 2017
Hi Tony & Lyn

Thankyou for the safe arrival of our bridge. We have now assembled it. Extremely well made and easy to assemble. It is now in place and we are very pleased. Very high quality product.

We would highly recommend you to anyone.


Mrs Harvey, Farringdon Essex
7th June 2017
Hi Lyn

Just to let you know that my bird table arrived safely today.
I'm really pleased with it, it's sturdy and attractive and looks very smart in my garden. Our feathered friends have already visited and approve too.
Thankyou Tony, I feel rather proud to have one of your well-crafted pieces.

With kind regards

Angela Ham, Alton
3rd May 2017
Bridge arrived on schedule safe and sound thankyou.
Your advice about the instructions very helpful.
The bridge itself I am very pleased with, I have included a picture.

Best regards

D. Hanna, Bristol
15th April 2017
Dear Lyn
Just wanted to thank you and the team for our lovely bridge and for getting it to us in record time, so that all the grandchildren were able to run round in their Easter Egg Hunt without fear of an accident on the rotting old bridge.
When our house was built the builders re-routed our large brook 100 feet further down the garden. The original course, in what is now the middle of our garden, can get very boggy at wet times, hence the design and need for the bridge. We were able to remove the old bridge out of the way, where it can be dismantled, after our visitors go back to Germany.
Our new bridge was admired by all.

Many thanks

Linda George, Worcester
26th March 2017
Hi Tony

We finally got around to making the bridge that we purchased from you back in October last year.
My dad is very pleased with the ease of assembly with your instructions and with the end result.
Here are some pictures for you to look at or if you would like to use them on your website then feel free, thanks again for a pleasant purchase.

Simon Grimbly

Simon Grimbly
20th October 2016
Dear Mr Ward

We received the bridge this afternoon and are very pleased with it.

Many thanks
Kind Regards

Lis & Mike West, Truro
9th September 2016
Dear Tony, Bridge arrived about an hour ago, unpacked and in position ...... looking good!
Thank you

John Parker, Dorking
19th August 2016
Thank you so much Tony for the bridge you made us, we are so pleased, quality excellent, design excellent, assembly excellent, five stars all round, would recommend to anyone, can't go wrong.
Pauline Boxold, Shropshire
15th June 2024
Have just received our table. We are very pleased with it and look forward to using it constantly during the summer - if the weather heats up!!! Many thanks for the excellent service.
16th November 2018
Just a note to say that the bench arrived safely last week.
It was well packed and it is a very well made bench. I now have somewhere to sit to put on my boots and it looks like it will withstand all the highland weather can throw at it for years to come!
Thank you and kind Regards


Jacqueline Telfer, Kingussie
17th December 2017
Hi there

Thank you so much for my gorgeous giant abbey bird table. The blue tits have already found it so I'm waiting for the robin and blackbird now. along with the woodpecker. A perfect height for us to see them clearly from the comfort of our living room.

It arrived very well packaged with very polite delivery men. Hope you all have a great Christmas and New Year.


Annette Hawes, Stevenage
17th September 2017
Excellent quality bridge, well pleased, easy to assemble by one person with pre-drilled holes, many thanks. Looks good in situ.
Mr & Mrs Harrison, Frodsham
15th September 2017
Hi Lyn
Just to let you know we've received the bridge and it's perfect.


Jeff Hamer, Whitchurch
1st September 2017
Thankyou so much for the beautiful sturdy well made garden bridge. It looks fantastic and arrived as advised by the friendly phone call. I would highly recommend you to anyone.
Dorothy Russell, Stone
14th August 2017
Hi Guys

I wish to convey my heartfelt thanks for getting this new Rustic Bridge to me well ahead of our 50th wedding anniversary on the 25th.

As you can see from the photo it looks great, fitted together extremely easily and is of substantial quality. It was delivered today at around midday by a very cheerful chappie who was also very helpful.

I would be pleased to recommend your product and company to anyone who asked.

You are very pleasant people to deal with and my thanks again.

Yours sincerely. Alan Waters

Alan Waters, Maidenhead
12th August 2017
We have received Regatta bridge which we recently ordered and just want to say how pleased we are with it. The quality is very good and it is strong and sturdy.To make sure we keep it in the same condition can you tell us what treatment to use on it in the future.

Thanking you for your very good service.

Mrs Ruth Jackson

Ruth Jackson, Burntwood
17th July 2017
Hi Lyn

Bridge arrived today as promised - well packaged and totally undamaged. Now put together and in position. Excellent workmanship and looks brilliant.



Phil Clarke, Newhall
10th July 2017
Hi Mrs Ward we received our bridge on the day that you promised it would arrive and we wanted to let you know that we were delighted with it.
The service you provided was brilliant and we would have no hesitation in recommending you to anyone.

Best wishes

Mr & Mrs Thrower, Rayleigh
27th June 2017
Thanks Lyn

Great product. Abbey table arrived looks good. Excellent service, delivery first class.

Michael Swift, Lincoln
24th June 2017
Hi Many thanks for the Bridge ... Perfect and looking at its solid construction we will be enjoying it for many years to come.

Many thanks
Andy Mills

Andy Mills, Bramcote
24th June 2017
Excellent service and was surprised by the quality of the garden table, really great. It was packed very well and easy to re assemble. Very friendly and efficient sevice.
Thanks very much.


Teena Taylor, Iver Bucks
22nd June 2017

Thankyou so much for amazing service and a quality product. garden not finished yet, but bridge in pride of place.

Kind regards


Dave Faulks, Leicestershire
20th June 2017
Hi Lyn

Many thanks for all your help ... Bridge arrived and we love it! ... even better in real life!

Best Wishes

Annette Graham-Way, Bournemouth
16th June 2017
Thank you so much for such an excellent bridge everything down to a tee even the delivery bloke was so helpful and was so easy to assemble thanks to your excellent craftsmanship.
We wish you well at this time.

Tom and Ruth Neill

Tom Neill, Co. Antrim
16th June 2017
Hi Lyn

I'm so impressed I've ordered two chairs from the same range. Will be recommending you to all my friends.
Once all items have arrived I will tke photos and put them on face book with your website attached.



Eilean Gourlay, Roy Bridge
15th June 2017
Hi Lyn

Just to let you know that the table has just been delivered. I must say its absolutely fantastic, great workmanship. I look forward to receiving the bench too. I'm going to have a look through your catalogue and see what else I can buy. Once again thankyou.



Eilean Gourlay, Roy Bridge
14th June 2017

Bridge received in good order and it looks great and happy with the quality.

Mark Griesbach
14th June 2017
Hello Lyn
Just to let you know that the seats arrived safely. They were in the back garden when I arrived home. I was very pleased to see that they did not require any assembly as I am a lady of a "certain age" and would have needed help.
The seats were very well packed, I had unpacked them and was sitting in the sun enjoying a cuppa within half an hour of getting home.
I'm very pleased with the seats and look forward to showing them off to friends and family.

Christine Dumford

Christine Dumford, Oadby
13th June 2017
Good Morning to you
Just wanted to thank your lady so very much for her help on the phone yesterday morning (sorry for not knowing her name) but she was ace.

Really looking forward to receiving our new investment in a few weeks.

Again, many thanks and kind regards.

Gill & Steve Clarke

Gill & Steve Clarke, Cullompton
12th June 2017
We absolutely love our new bridge and are now saving to replace our second bridge. The quality is fantastic, thankyou so much.
Victoria Yates, Plymouth
8th June 2017
Hello Lyn

Just to let you know the seat has arrived, delivery driver very helpful.

Seat was very well packaged and protected (always a concern when ordering via internet)and is an excellent quality. Now located in the garden it just needs the sunshine to show it off to its best.

Many thanks and good luck for the rest of the summer.


David Alvey, Stamford
3rd June 2017
Hi Lyn
Second seat arrived today due to the delivery firm having spare drivers.

Really chuffed with the seat design and quality, a credit to you and your company.
We will certainly recommend you to friends and family.

Thankyou once again for your help.

Steven & Linda Emmerson, Middlesbrough
22nd May 2017
Hello Tony

We have now put the bridge together, which was easy to do. I thought I would send you a picture as we are very pleased with it.

Thankyou very much.

Pat Denham

Patricia Denham, Exeter
10th May 2017
Dear Lyn & Tony

Thanks so much for sending me a TW sticker which arrived in the post this morning. The seat is now "complete" and many of our friends who have seen it so far have remarked on the build quality of both it and the Heritage bridge.
I said to them that I can't say anything else but that I am really very pleased with the products. Superb service and great value for money.
Many thanks again.

Kind regards


Mr Lander, Lower Broadheath
20th April 2017
Dear All

Just wanted to say how delighted I am with my new bridge delivered this morning.
All done and in position.

Many thanks

Marion Roberts, Nottingham
19th April 2017
Tony Ward & Team

Thankyou for my Europa Bridge ........

Thankyou for a prompt delivery to deepest darkest Dorset. it arrived within 24 hours of your phone call to say it had been despatched....brilliant.

I was so pleased with it and the assembly by an OAP lady went very well. I have attached a picture to show it in place, it really sets off the garden. It's a joy to walk over it, though first across it was my cat and she sleeps on it in the sun. So definitely CAT approved.

The neighbours are as impressed as I am with the price and the exceptional quality. I shall definitely pass on your details to anyone who requests it.

Thankyou once again and feel free to use my picture or letter as a glowing endorsement of your product.

P. Harding & Nitwit (cat), Christchurch
19th April 2017
Hi Lyn/Tony

Just to let you know the bridge has arrived and is now in position in the garden.
Looks really awesome!

Thankyou so much for the quick turnaround and assistance regards delivery time, very much appreciated.

With best,

Rob Doole, Brentwood
7th April 2017
Hi Tony

It's Steve from Wakefield. Just to say, thank you so much for your prompt service, making our rose arch and getting it to us so quickly. A beautiful arch - it's already in place and looks stunning.

Best regards

Steve, Wakefield
4th April 2017

We just wanted to drop you a line to say how pleased we are with our bridge. It's just as described, wonderful quality and arrived as per your telephone message.

Kind regards

Saskia & Mark, Burnley
10th March 2017
Bridge all installed it is very good, perfect, many thanks again, if I need any other of your products I will call. Regards Richard
R. Overton, Isle of Wight
18th November 2016
Hello Lyn

Delivery was made this afternoon & I am well impressed with everything. It was so well protected/packed that it took near enough the same time to unpack as to assemble, which was very straightforward.

It really looks the part & I am more than pleased. When visiting, my friends & family will be well impressed & I'm sure that in due course there will be some "spin off" orders for you as a result.

Many thanks & I wish you both continued success.

Regards Roger Phillips

Roger Phillips, Beulah
14th November 2016
Hi Tony
Just thought you'd like to know that the bridges were delivered fine and installed. I am very pleased with the quality and no doubt they will be a feature of my garden for many years to come.
Attached are a few photos of how they look in full autumn regalia!

Best regards

Tony Kelly, Caersws
24th October 2016
Dear Mr Ward

Just to let you know we are very pleased with our bridge.
Thanks so much for your help and for getting the order delivered so quickly in time for our presentation event.

Kind regards

Susi Cernoch
Village Manager

Woodchester Valley Village, Nailsworth
15th October 2016
Tony, we're delighted with the bridge. Many thanks for an excellent product.

Kind regards

Peter Jackson, Chichester
6th October 2016
Tony, I am so delighted with the bridge you made for me, I had to send you a picture of it in situ, now that my pond area is complete.



Sue Engledow, Norwich
16th September 2016
I am delighted with the Rambler Low Rail Bridge which arrived very promptly following the order. I made an initial phone call to ask a few questions and you couldn't have been more helpful. The bridge was easy to assemble on my own and is much admired by visitors.
Sue Wood, Amberley
8th September 2016
Hi Tony

When you delivered our bridge a few months ago, I promised I'd send you a photo of it once it was in place. It's been there for some weeks of course now but we recently added some Japanese plants to our garden, so I thought you'd like to see it as it is now.

We are so pleased with it. It makes a beautiful centre piece for our Japanese garden.

Best regards,

Jules Lee

Jules Lee, Oakham
8th September 2016
Hi Tony Ward
Just thought I would let you know I have received my Rustic Garden Table Seat and am absolutly thrilled with it. Its what I hoped it would be, sturdy, comfortable, quality and an unbelievably good price. I will definatly be ordering the foot stool if you do those Rustic.
Thank you for the quick service too.

Kind Regards

Amanda La-Four, Alburgh
28th August 2016
Thaank you so very much for our bridge you made for us, we are so pleased with it, the quality, the design, in fact everything about it is perfect, delivery was great and assembly was easy. We give five star rating.
Pauline Boxold, Shropshire
24th August 2016
Dear Tony and colleagues

Thank you for my Classica High Rail bridge (side rail height 28" with 4 crosses) which was delivered this morning, Wednesday, at 09.30 (following on from phone call on Tuesday evening).Your initial discussion and adjustment of the design, ease of ordering and efficiency of the follow up admin, completion of the work in just 2 weeks from the date of ordering, careful delivery, and the quality of the end product, has all been very impressive.

The builder who will be helping me install the bridge may not be available until about 2 weeks from now, but I am looking forward to seeing the assembled bridge in its final location across the stream in my garden.

Kind regards

Mary Hood, Harrogate
23rd August 2016
Many thanks for the wonderful service received when you delivered the bridge. It has been much admired and sets off the garden a treat. The grandchildren think it is ideal for playing Billy Goats Gruff under, while the stream bed is dry.
Joyce McDonald, Southwell
23rd August 2016
Hello Tony

Hope you are well.

Just wanted to thank you and your team very much for the absolutely awesome bridge that you built. It was delivered on time and was very well packaged. It looks fabulous and my wife and I are absolutely delighted with it, the quality of build is the best I've seen and I'd highly recommend you to anyone. I'll send you some pictures once I have completely finished. till then thanks again.

Mary and Steve Chorley

Steven Chorley, Selby
19th August 2016
Tony Good Afternoon, I just wanted to say a very big thank you, the bridge has arrived this afternoon
and really looks an excellent piece of craftsmanship- we are very pleased indeed. Also a very big thankyou to your delivery driver who not only very carefully handled the bridge out of the delivery van, but before I knew what was happening took it into the back garden and left it very conveniently immediately next to the pond. All we had to do is unpack and slide into position. It really looks the part.

Excellent product and excellent service - thank you so much.

Kind regards

Ken dickson

Ken Dickson, Sheerness
10th August 2016
Just wanted to say thank you for being so efficient with the building and delivery of my bridge - safely arrived on Monday. It is in place and looks lovely - visiting children yesterday gave it the seal of approval.

Many thanks Margaret Morris

Margaret Morris, Ashtead
7th August 2016
Hi Tony

The table arrived on time and looks great. The extra leg room at the ends is just right. Thanks
very much.

Tom Alderson

Tom Alderson, Wakefield
5th August 2016
Dear Tony & Lyn

Just to let you know that my rose arch arrived safely this morning. I have got it into my garage and it can now wait until the gardeners come on Wednesday when we will hopefully get it into place.
Thanks once again for the very good service.
With best wishes
Pam Twitchell

Pamela Twitchell, Ludlow
4th August 2016
Good Afternoon

We have assembled the bridge with no trouble at all,
I like to say how pleased we are with the quality of
workmanship and materials you have supplied, my husband was very impressed and thinks the chrome vanadium spanner is a touch of class (being a retired engineer) this is praise indeed.

Best regards

Les Stone

Philip & Lesley Stone, Bristol
29th October 2010
We ordered a bridge for a new nursery school garden that we were designing. Not only was it great quality but because we mentioned we needed it quickly, it was produced and shipped to us within a couple of days. It now takes pride of place in the garden and the children live it. Wonderful customer service. Thank you.
Huw, Scotland
2nd December 2018
Just wanted to say thank you for the beautiful bridge, my mom was over the moon it actually made her cry. The service we received from yourselves was excellent and I will be highly recommending you to all our friends and family. Merry Christmas to you all.
Jayne Turner
20th July 2017
Monet bridge arrived at 09.30 yesterday, assembled and put in place within the hour. Looks fantastic, will recommend at any time.
Alan K Halfpenny, Mansfield