Tony Ward Garden Furniture is a family business that was established 40 years ago. We specialise in manufacturing high quality wooden garden furniture and garden bridges.
Our products are available to buy online today direct from us to you. We also supply to selected Garden Centres in Yorkshire, Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire and Bedfordshire.
Our dedicated team are always open to your ideas and suggestions. Please feel free to call them on 01673 858899 to discuss any bespoke requirements.
The Tony Ward range of garden furniture is manufactured mainly from Scandinavian Redwood originating from sustainable forests.
It is initially pressure treated with an oil based wood preserver.
Further treatment of our products is required using any proprietry brand of treatment recommended for soft wood. We particularly recommend Barrettine Premier Wood Preserver in Summer Tan.
All our furniture and bridges are manufactured and dispatched from our own workshop. We are now quoting roughly 2 weeks delivery time from receipt of order, however at peak times this may be slightly longer. All of our prices include delivery, and we will contact you regarding your delivery date once it is ready to be despatched from our workshop.
Please note we do use an outside courier for our deliveries and they will only deliver to your door.
We are unable to book specific delivery days as all deliveries are booked onto a delivery round.
Please make sure upon delivery you have all of your consignments, if you are missing any for any reason please contact us within 5 days as after this time we are unable to take responsibility for any parcels that have failed to be delivered.
Returning a Product
At Tony Ward Garden Furniture we take every effort to ensure all products are dispatched to customers in perfect condition and without any faults. However if on receiving your item/s they are either unwanted, faulty or incorrect then please follow the information below.
PLEASE NOTE BESPOKE ITEMS CANNOT BE REFUNDED OR RETURNED.
If you buy an item from Tony Ward and find that on delivery you no longer want it or you have incorrectly ordered you can return it providing that the product is unused and in the condition that it arrived in, including any packaging. However, you must contact us within 5 days of delivery time.
We will arrange for the goods to be collected and returned to us and once received back to ourselves, we will refund the cost of the item/s excluding the original delivery cost and collection/return costs.
If payment was made via Paypal all refunds will be made minus any fees we have incurred on your origional order.
PLEASE NOT BESPOKE ITEMS CANNOT BE REFUNDED OR RETURNED.
Faulty or Incorrect Items
If you receive a damaged or faulty item please contact us within 5 days of delivery so we can make arrangements to rectify the situation.
We will arrange a collection and on delivery back to ourselves will refund or replace your order.
Please note after this time we are unable to offer this service.
All items will be returned to our workshop at : Tony Ward Garden Furniture.
If in the unlikely reason there is a fault with your order or you wish to return it then please contact us on 01673 858899 or email us at firstname.lastname@example.org