Collow Cottage
East Torrington
Market Rasen
Lincolnshire LN8 5SE
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Testimonials
At Tony Ward, we pride ourselves on our fantastic customer service. If you have any comments or feedback, please complete the form below.
Alternatively, you can send an email to a member of our friendly staff using the contact us page.
Just a note to thankyou for the bridge you
supplied. It arrived in good condition and looks really good. Many thanks also for the speedy supply time, it was much appreciated.
Yours Sincerely
Just to let you know that my little bridge has arrived and is beautiful.
thanks...
Many thanks for the swift fulfilment of my order.
The bridge arrived safely this morning, really well packed.
Once again thanks really pleased with the quality of the product
May be in touch again for more wooden garden articles
Best Wishes
Just to let you know that my bird table arrived as promised and i am delighted with it. the
birds love it and the cats hate it excellent quality would certainly recommend to anyone.
Thanks again
Just a belated note to say how pleased I am with the Victoria Garden Bridge. It finishes my pond off nicely and, as suggested by your wife when I spoke to her on the telephone, I will send you a picture later on. Many thanks for the quick delivery, the quality and the excellent way the bridge was protected from damage on its journey up her.
Kind Regards
We are very pleased with our bench, coffee table and bird table. They are all made extremely to a high standard. Thank you for the speedy delivery. We shall pass your details on to anyone who is interested in the items.
Thank you again.
Just to thank you very much for our perfect second bridge - like the other one it fits in as if it's always been there.Thanks too forgetting it here so quickly.
Best wishes
The small bridge arrived this morning and fits beautifully. Very pleased and thanks for supplying this so quickly.
Kind regards
Just to let you know that the bridge arrived as planned on Friday and we assembled it and placed it in situ over our pond yesterday. We were very impressed with the high quality of the product and the ease with which it went together. There is no doubt that it has enhanced the garden considerably and we wouldn’t hesitate to recommend your company.
My wife has taken some photos which we shall be sending to you soon.
With thanks,
I thought that you might like to see a couple of photographs of our bridge, which we are delighted with.
It fits beautifully into the garden. We have a bit of tidying up to do around it, but it looks lovely already.
Thank you again,
Best regards,
Chair and garden seat delivered today, we are very pleased with the items. Our garden table looks quite shabby at the side of the new items, so we are now deciding which table to buy, we will be in touch in a couple of days.
Thankyou
Swing seat arrived first thing this morning, and I was able to enjoy my morning coffee on it. Thankyou for a great service and fantastic product.
Thank you so much for prompt delivery of our picnic bench the quality and workmanship are superb there is nothing to compare in this area for price or quality such beautiful wood! We shall keep the brochure and maybe next year order something else.
Thank you again
Yours truly
My bridge is fantastic, can't thank you enough for the superb service, and for the amazing quality and craftmanship. It looks beautiful over my pond, and has received so many compliments.
Just want to say how thrilled we are with the bridge. It looks fantastic. Thankyou too for great service!
Best wishes
Love it, Love it, Love it!!!! The bridge arrived safely yesterday and is everything I hoped for - THANK YOU!
Very best wishes
just to say the chairs and bird table arrived safely today! They were very well packaged and look fantastic in our garden, along with the eight seater round table we had previously bought! Thank you very much for the great service and quality. We would highly recommend Tony ward furniture to anyone.
Many thanks
Just sending you two pictures of the great bridge that you delivered to me last Friday. It looks great, seems really well made , and excellent service , your driver even helped lift the bridge into its final position.
regards
Just a note to thank you for the prompt delivery of our round picnic bench which arrived this morning. It was really easy to assemble and looks great. The quality is brilliant and it really finishes off my newly revamped garden.
I have attached some pictures showing the picnic bench as well as the regatta bridge which we purchased a few weeks ago. Everyone has remarked on the detail that the bridge adds to the garden and it links my patio to the veggie area very nicely.
When we have saved up, we hope to order some rocking chairs for the decking…..! Will be in touch soon!
Thanks
Just to let you know that the Torrington chairs arrived safely yesterday as advised. Very very pleased with them, they go really well with our existing Torrington bench. We can enjoy our views even better now.
The protective wrapping was superb, almost as good as the product ! ! !
Thankyou so much. The bridge was delivered this morning and the driver could not have been more helpful. It is now constructed and in
situ. Your instructions were so easy to follow. My husband and myself easily put it together - not bad for 70years old. It looks lovely.
Once again thankyou.
Just a quick note to thank you very much for the recently delivered ' Monet Bridge ' . I attach pictures for your information.
We are extremely pleased with the end result . The bridge is made from very substantial timber and was very simple to complete thanks to the careful ' match marking ' and pre drilling. Special dimensions were perfect. It looks as if it will last a lifetime
Thank you very much.
This morning I assembled the bridge and everything fitted perfectly, so thank you very much. It is sitting over the ditch that runs across our garden and with the rain that we have had recently it looks quite a picture.
Thank you once again and if I receive any enquires about the bridge I will pass on your details.
With kind regards,
Please find enclosed photographs as requested when we placed the order with you..
I have to say the service you provide is second to none!
Absolutely wonderful..The bridge itself i so well made and all screwed together in seconds...in situe within mins!!!!
Thankyou again for your service.
Just wanted to thank you for my beautiful bridge. It fits perfectly and is really well made. It is refreshing to still find someone who takes pride in their work and delivers prompty.
Many thanks.
Just to let you know that the table has arrived safely and there were no issues getting it up through the lift and onto the balcony.
I have unpacked it and it looks great.
We want to take this opportunity to say thank you for your assistance and support and prompt filling of our order. It is greatly appreciated and we shall definitely recommend your products to friends.
Regards
The Low Rail Garden Bridge arrived spot on time as promised. Assembly was really easy, and it not only looks superb, but is far better quality than anything we had seen at almost twice the price in various garden centres. If this was not enough, you kindly produced a slightly extended 8' version for our particular needs for the standard 8' price. It will take pride of place in our wildlife pond construction which will form part of the "Million Ponds Project"
Thank you very much. We would recommend your work and excellent service without hesitation.
Many thanks for your prompt delivery or the bridge detailed below.
Delivery time was very quick and its a beautifully crafted object. All in all you provide excellent quality and excellent service.
Best wishes
Just a quick message to say thank you for the prompt delivery of our furniture. We spent months looking for solid, well built furniture and have found none better than yours. Would recommend to anyone. The birds love their new table, again solid and well built. Thank you.
I would just like to thank you for your superb after sales service when I recently contacted you. I have been building up a collection of your pieces of furniture over the last 3 years and have to say it has been money well spent and when ever I have a question you deal with it straight away. Its great that I can get a personal touch, even with garden furniture, it shows you have great pride in what you do.
I will be the first to admit the pieces I have are considered purchases but when I compare them to the competion they are outstanding value and the fact that year on year they still look and perform just as well is credit to your passion and your use of quality materialsSo thanks again Tony and crew for helping me invest my money in some thing worth while
I have just taken delivery of the picnic tables. They are fantastic - very sturdy and beautifully built. I will certainly come back to you when I need more!
Many thanks,
We have just recieved our garden furniture from you , and we would just like to say that the quality is above and beyond our expectations . The furniture is definately value for money and we are looking forward to getting many years of use out of it . The driver who delivered the furniture was very polite and efficient and had both items errected in a matter of minutes .We would without a doubt have no hesitation in recommending your company to others .
Thank you for our beautiful bridge!
It has made a lovely compliment to our new pond, in fact it would have made our old pond beautiful too.
Such a pleasure to deal with people so polite, passionate about their work and with such excellent workmanship.
Thank you again!
Kind regards,
Just to say many thanks for the swift delivery of my new ornamental bridge. I am very pleased with it and would recommend your company to others.
With best wishes
As promise I attach some pictures of our new bridge (Low Rail 5ft - order no. 355 dated 16 Mar 2010). Ours is a small garden over a small pond and the bridge fits in very well indeed.
Over the years we have had other bridges which have not lasted more than a couple of years, but none have been of the quality of yours. We are extremely pleased with it.
Thank you very much.
Just a note in praise of your goods and service. I ordered a bridge over the internet late last week and it has already been delivered in good order. Thoughtful protection ensured no damage during delivery. The jig holding the rails together not only offered protection during transportation but also made assembly a doddle for one person. Even the pre-drilled screw holes lineed up! The quality of manufacture seems good and stout. (Always a concern when buying over the internet unseen.) Add to that your phone call to say it is on its way leaves me with the impression of a well run business.
Well done!
Thank you for building and sending the bridge so quickly. It looks terrific and we are absolutely delighted with it.
Thanks again,
I felt I had to write you an email to say thank you for the first class service I received from you.The Bird Table I ordered from you is Beautiful, and I am very pleased, I thankyou very much, and hope to do business with you again soon.
We would like to thank you for your wonderful service, and for the fantastic quality of the goods that we purchased. The Hainton bench looks beautiful, and it's so well built. We can't believe the quality of the goods, for such an amazing price. The bridge that we also ordered is fantastic. We have, and will continue to recommend your products to our friends, family and colleagues. We're delighted.
Just to say we are delighted with the bridge which is now in place. Your service is second to none.
Many thanks.
I would just like to say a big thank you for the amazing bird table you delivered the other day. It was a house warming present to dear friends.
We left it expertly wrapped until we gave it to them and even we were surprised at the quality and workmanship.
We were really thrilled with our purchase, also the customer service and excellent delivery Thank you once again, we will certainly recommend your company to all our friends.
Kind Regards
Just to let you know that I received all the furniture on 11th May undamaged.
I am absolutely delighted with the furniture and would highly recommend your company in future.
Best Regards,
Thankyou so much for the specially made bridge, its just what I wanted and will look great when we finally finish the pond! I particularly like the wood and the finish and the prportions are just right.
Best wishes
May I congratulate you on an excellent service and product, the bridge was very easy to assemble and it was assembled by the time my wife made a cup of tea with two toast.
I appreciated the call and notice of delivery for the next day. We wish all we deal with, is efficient and effective as you are.
Congratulations on "good old fashion" British service.
Best wishes
Just a quick email to say your bench has arrived safely this afternoon, and has been unpacked and given pride of place in our front garden overlooking the pond! We are absolutely delighted with it! The quality is excellent and we will certainly pass on your company's details to our friends and neighbours, as being in quite an isolated rural location (about 6 miles form Lands End)it is sometimes difficult to find items for home & garden - and your online service and delivery is very good indeed.
Many thanks,
The bridge arrived safely and on time and was very easy to assemble. It is now sitting over our newly refurbished pond and looks great.
Many thanks for the excellent and personal service. I will certainly recommend your company if there are any enquiries.
Best Wishes
I would like to say how impressed I was with the service I received whilst ordering a Rustic garden seat from your company. The recipient of the seat absolutely loves it and it was delivered on time as agreed. I will certainly consider using Tony Ward furniture again and will recommend your company to anyone in the east of England who wishes to buy garden furniture.
The bridge I ordered as a thank you for my sister has arrived in perfect condition and she is absolutely delighted with it. She has e-mailed me some photos and I have to say it is so beautiful, it looks as though it was made especially to fit.
Thank you so much for your wonderful help and service that is such a pleasure to discover and the card you included for me was a lovely way to make the surprise extra special.
Wishing you every success.
Kind Regards
Just to let you know our bridge arrived safe and well. It is now in place and looks great, just what we wanted.
Thanks
Can't wait to see the bridge and get started on the project and then send you a picture.You run a wonderful personal business and I just want to thankyou from the bottom of my heart for looking after me.
Best wishes to you both, if you are ever visiting the Island please feel free to call and then pop up for a cuppa and see the bridge in situ.
Bridge has arrived and we have assembled it and it looks great
Thanks
Kind regards
We just wanted to say a huge thankyou for the beautiful table and chairs you have made for us. They are even better than we imagined and we have already had the family round to have a bbq. Now the good old British summer had better improve so that we can eat out there for every meal and really enjoy them.
Also to thankyou for such excellent customer service and my apologies for not being here when you delivered the set. We will certainly recommend you to our family and friends.
May we wish you many more years in successful business and I am certain we will be back for more pieces of furniture over the years, as we develop our garden further.
Many thanks once again for a fantastic patio set and equally superb customer service.
Regards
© Tony Ward Furniture Quality Handmade Garden Furniture in Yorkshire, Nottinghamshire,
Derbyshire, Lincolnshire, Leicestershire and Bedfordshire in the UK - 2008 All Rights Reserved
Derbyshire, Lincolnshire, Leicestershire and Bedfordshire in the UK - 2008 All Rights Reserved
Just wanted to say a BIG thank you!! My sister Haze was thrilled with the swing. Your service was fab!
Thankyou again……